Exchange and return policy
Our valued customers can return purchased products within 3 days and exchange them within 7 days from the date of receipt. To return the product, it must be unused and in its original condition as it was received from the link, and the original purchase invoice must be attached.
LinkTek bears the shipping costs if the shipment arrives damaged. Or a product was sent by mistake, and in the event that an undamaged product is replaced, such as changing the product at the request of the customer, the customer will bear the full shipping costs.
After the shipment is prepared and delivered to the shipping company, LinkTek completely disclaims responsibility for any delay in delivery outside the agreed upon period. If a delay occurs, the shipping company will be contacted to track and receive your order.
Link Store disclaims all responsibility after shipping the order, changing the shipment route by the customer, canceling the order, or providing incorrect information such as mobile number, email, or delivery address. If this happens, the customer bears the shipping costs and the resulting financial matters related to his shipment.
To contact customer service, WhatsApp 0126178791 during working hours daily from 9 am to 5 pm from Saturday to Thursday except Friday, and you can contact us via email [email protected].
The period for refunding the purchase amount when the return is made is within a maximum period of 15 working days.
