Are you in a continuous need to make international calls? or do you need to decrease the costs of your continuous calls? Or do you need to get an easy communication method to use in your company or your home? All of these features can be found in the VoIP phones. In this blog we will discuss VoIP phones and how VoIP technology works. Finally we will discuss the advantages of using VoIP phones in companies.
What are VoIP phones?
VoIP phones are phones with specific features, as these types of phones can enable users to make video calls and voice calls via the internet. The name VoIP refers to the abbreviation of Voice Over Internet Protocol, as these types of phones depend on the internet instead of traditional landline networks. These phones depend on transferring voice signals into digital data to be transferred by the internet. This technology can provide an economical high quality solution for different types of users on the company levels or on the individual levels.
How does VoIP technology work?
VoIP phones work by converting voice into data packets. Since data packets can be sent over the Internet, the next step is to send data packets over the Internet. In the following letters, we will discuss the technologies that are used the by VoIP phones to work;
- The first step is to capture the voice by the microphone and then convert it into digital signals using different codecs, such as Opus or G.711.
- In the next step, data will be divided into small packets in order to be sent via the internet by using IP protocols.
- After the data is divided into packets, it can be easily transmitted over the Internet from the sender to the receiver. The best path for the data transmission is also determined to ensure no delays.
- After the data reaches the receiver, it is reassembled and converted into audio via the receiving end's speakers.
According to the techniques and technologies of the VoIP phones, they can be divided into the following types:
- Ordinary VoIP phones. These phones look similar to traditional phones, but use the VoIP protocol. They can be connected to the internet via Wi-Fi, and the phone uses the SIP protocol to establish an internet connection. These types of phones are also used in call centres to provide better customer service.
- VoIP softphones. This type includes applications of the smartphones like Zoom, WhatsApp, Microsoft teams and the other different types of applications that use the internet to make voice and video calls via smartphones and laptops.
- DECT VoIP wireless phones are a type of VoIP phone that operates within a limited range such as offices and homes.
What are the advantages of VoIP phones?
Making calls via VoIP protocols is a special solution for a lot of users in a lot of places. We will mention some of the advantages of using VoIP calls as follows:
- Saving the cost of calls, as making calls via the internet is less expensive than making them via the landline.
- Flexibility in use. As making calls via the internet and VoIP protocol is more flexible, as you can make them from any place that has an internet connection.
- VoIP phones can provide a lot of advanced features such as voicemail, automatic transfer and conference calls.
- VoIP phones have other features that enable them to integrate with a number of systems, such as CRM software, email, and more.
VoIP phones and their techniques are a number of the most important techniques that help users especially in companies and corporations to get high quality voice and video calls via the internet, and to make voice and video conferences easily, and without the need to incur high costs, whether traveling to multiple cities for meetings or requiring expensive technological infrastructure, making it an ideal solution to a wide range of communication problems in various locations.