Do you need effective communication methods that facilitate communication in your company? Getting internal PBX can solve a lot of your communication problems and it can be the right method for effective communication in companies and homes. In this blog, we will help you to know how to make internal PBX for companies and homes ,and what are the required instruments.
How to make internal PBX for companies and homes?
First of all, you need to identify the size of the internal PBX, and identify your own budget and benefits you will need to get from the internal PBX. You can identify your benefits from the internal PBX as follows:
- Identify the number of internal lines that will be used in the system. As you need to identify the number of users from inside the system either homes or companies.
- Number of external Lines as you need to identify the number of external Lines that you will need to connect with from outside the PBX.
- Type of connections inside the internal PBX, as you need to identify if the internal bbx works via analogue lines or via VoIP protocol for calling via the internet.
You need to follow the following steps in order to make an internal PBX:
- Choose the appropriate PBX type, as there are different types of PBX devices as follows:
- Analog PBX which depends on the analog phone lines or landlines that connect to the PBX via cables.
- IP PBX/ VoIP PBX, which depends on the Internet to make different calls via the PBX. This type of PBX device uses VoIp protocol to make internal and external calls.
- Cloud PBX, which doesn’t depend on devices but it depends on cloud servers that are managed by service providers. Cloud PBX could be reached from any place via the Internet and can provide a lot of additional features to the users.
- Provide the different devices and the instruments required to set up the PBX system.
- Installing and setting up the system, as the system must be installed and set up in the correct way, which differs depending on the type of PBX you need to use, as you must perform the following steps:
- Analog PBX: you can set up the analog PBX via connecting the external lines with the device, and connecting internal phones to their ports. You may need an additional programming step for the additional features available in the PBX program.
- IP PBX/ VoIP PBX، you can install this type of PBX by installing the software on the server or purchasing a ready-made server, connecting the internal phones over the network, then programming the internal extensions for each room, and setting up additional features as well.
- Cloud PBX can be set up by choosing the most suitable service provider, subscribing to the service, then setting up an account on the cloud PBX platform, and connecting various devices and programs.
- Check the integrity of the connection between internal phones and external phones if present. Make sure that all the additional features like Voicemail and call forwarding work well.
After setting the internal PBX system in companies and homes, you will need to make the periodical updates, and you may need to add additional features like recording calls or integrating with the CRM systems. You may need to add a number of users to the network. Cloud PBX devices usually need additional security features to protect calls from breakthroughs. You may need to make continuous backup to your data to avoid its loss.
What are the required instruments for each type of internal PBX device?
Each type of internal PBX device will need a group of instruments to work. In the following few letters, we will help you to know the required instruments for each type of the internal PBX devices. First of all, the analog PBX we'll need the following instrument:
- Analog PBX device
- Landlines.
- Analog phones or PBX phones
- Internal telephone cables to connect phones to the PBX.
IP PBX/ VoIP PBX devices will need the following instruments:
IP PBX will need the following requirements:
- IP phones
- PBX server
- Strong router device for strong internet connection.
- PoE switch
While the cloud PBX does not require any equipment or devices inside the company, all it requires is a subscription to the cloud PBX service through a cloud service provider, a fast and stable internet connection, and IP phones or softphone applications.
Do you need to know how to make an internal PBX device for companies and homes for a lot of reasons ,like knowing the most appropriate PBX device for your place. Analog PBX devices can suit homes and small companies, while middle and small sized companies need to get the IP PBX/ VoIP PBX,while large companies need to get IP a cloud PBX in order to provide them a number of additional features they will need.